PRIVACY POLICY

Creed of London Limited ("Creed", "we", "us") is committed to protecting your privacy. This policy explains what information we collect, why, and how we use it.
Creed of London Limited, registered in England and Wales.
Company Registration Number: 09974433. 
Registered Address: 3C Wentworth Street, London E1 7TB.

Who we are

When you submit an enquiry through our website contact form, we collect the information you provide, which may include your name, email address, phone number and the details of your message.

What we collect

We use this information solely to respond to your enquiry and to provide the services you've requested. 
The legal basis for this processing is our legitimate interest in responding to enquiries and where relevant, taking steps towards entering into a contract with you.

Why we collect it

If Google Analytics or similar tools are added to the site, this section should be updated to confirm what is tracked, the use of cookies, and the option for visitors to manage cookie preferences via a banner. 
Until analytics tools are added, this site does not use tracking cookies beyond what is strictly necessary for the site to function.

Analytics and cookies

How long we keep your information

We retain enquiry information only for as long as necessary to respond to your enquiry and, where you become a client, for the duration of our engagement and any period required by law afterwards.
We do not sell or share your personal information with third parties, except where required to deliver a service you've requested (such as instructing a contractor or professional on your behalf) or where required by law.

Sharing your information

Under UK data protection law, you have the right to access, correct, or request deletion of your personal information and to object to or restrict certain processing. 
To exercise these rights, contact us at accounts@creedoflondon.com.

Your rights

Complaints

If you have concerns about how we handle your data, you can contact us directly, or lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on our website.